Maximize the value of your identity data
By improving data quality, integrity and authenticity, and syncing seamlessly with your systems of record, harpin AI makes your data more useful and accessible across teams
Tailor-made for people-focused businesses.
Lack real-time access
Incomplete customer profiles and lack of access to data puts stress on front-line staff, and makes for a less-than-stellar customer experience.
Privacy and compliance risks
Poor data quality and handling can put your customer’s privacy, and your organization’s reputation, at risk.
Least privileged access
If your business sees rapid account creation, data issues aren’t far behind. Our AI-based automation tools process major data volumes, automatically flagging anomalies and inconsistencies, so you quickly take corrective measures.
Conflicting data
Data extraction and publishing is a manual hassle, creating major inconsistencies among your data warehouses and systems of record.
Tackling these issues requires improving quality at every step.
Easily access all of your resolved identity data, no matter the complexity or volume
We get data out of your system quickly with our comprehensive set of connectors. Then smart identity data tools go to work, pinpointing critical problems at the source, such as false IDs, invalid emails, or duplications. We can rapidly upload and process millions of records within hours.
Improve the accuracy of your identity data
We organize, score and evaluate your data, delivering certified customer profiles based on how your business defines them. Then, we add the special seasoning: transaction and event data tied to each profile to drive up the integrity, quality and usability of your data. And, each profile receives a quality score, so you’ll get an ongoing read on the fidelity of your accounts.
Protect your business from bad identity data
Advanced monitoring and detection tools, powered by AI and ML, keep an eye on your data over time, flagging issues and syncing automatically with your downstream systems. Built with security in mind, our easy-to-use publishing APIs put you in control of how data is shared.
Protect your business from bad identity data
Our intuitive dashboard surfaces key issues for immediate action, with alerts & notifications that give your team a clear course of action. Run ad hoc queries to generate critical and relevant datasets, looking at areas like customer behavior, LTV, and historical performance.
Extend the value of your existing technology investments
Our intuitive dashboard surfaces key issues for immediate action, with alerts & notifications that give your team a clear course of action. Run ad hoc queries to generate critical and relevant datasets, looking at areas like customer behavior, LTV, and historical performance.
Solve critical problems in your core business areas.
Data Analytics
Be confident that your data is accurate and accessible, with ongoing monitoring and automated data repair.
Marketing
Understand customer lifetime value, and identify high-value customer segments to optimize marketing campaigns.
Guest Services
Ensure that customer service teams can quickly resolve identity related issues –improving overall guest satisfaction.
Operations
Reduce patchwork solutions and your data management workload.
Tailor-made for people-focused businesses.
Hospitality
Hospitality is in our DNA. We efficiently consolidate identity data from your systems, detect issues, and guarantee accuracy, so you can deliver premiere service.
Retail
Elevate your retail customer data –we provide a complete shopper view, surfacing patterns and identifying trends that can inform your retail strategies.
eCommerce
Integrate and streamline fragmented customer data for your eCommerce business, making it easier to run tailored marketing campaigns and optimize product offerings.